
Rochester earned the Flower City name honestly, and the same tree canopy that makes Park Avenue, the South Wedge and Corn Hill worth living in is the single biggest cause of blocked drains in the city. Mature maples and elms line streets where the sewer laterals underneath are original clay tile with a joint every few feet, and roots follow the moisture leaking from those joints until they fill the pipe.
At Reimer, we clear blocked drains for homeowners across Rochester and Monroe County as part of our wider plumbing services, and we have been working on plumbing in this state since 1921. We cable, jet and camera lines, and on a root blockage we will tell you plainly whether the line needs clearing again next spring or repairing so it stops.
That distinction matters more here than almost anywhere. A root blockage cleared and nothing else is a blockage you have scheduled for twelve months’ time.
Here is what you get when you call us about a blocked drain:
- Day or Night service, with a call centre answering 24/7.
- Upfront pricing approved before we start.
- Root cutting sized to the pipe rather than one all-purpose head.
- A 100% satisfaction guarantee on every visit.
If your line has blocked more than once, ask us to camera it while we are there. Knowing whether you are dealing with roots at one cracked joint or a line that has started to collapse changes what you should spend on it.
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Drain Camera Inspection
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Get this deal!Why Do Rochester Drains Keep Blocking?
Three causes account for most of the drain work we do in the city, and they tend to arrive in that order as a house ages.
Roots come first. Clay tile laterals run under decades of established street planting across Maplewood, the 19th Ward, Browncroft and the older east side streets, and once a root is through a joint it grows into a mat that catches wipes, paper and grease. It is the most common finding we make on a Rochester camera inspection by a wide margin.
Grease comes second, and it is worse in the city’s doubles and two-family houses, where two kitchens frequently share one stack. Fat that would pass through a warm pipe hardens in a cold one, and Rochester laterals sit below a frost line around 42 inches.
Scale comes third. Cast iron stacks in the pre-war housing corrode from the inside until the bore has narrowed by half, and at that point almost anything will catch.
Underneath all three sits the sewer system. Older parts of the city run combined sewers carrying stormwater and wastewater together, which is why a line that drains acceptably in August backs up during a heavy August storm.
Signs Your Drain Needs More Than a Plunger in Rochester
A plunger moves a blockage that is close to the fixture. Anything further down the line needs equipment, and these are the symptoms that tell you which you have:
- Several fixtures draining slowly at once, especially on the lowest floor
- Gurgling from toilets or tubs when another fixture drains
- Water rising in a basement floor drain
- Drain odours indoors or around the yard
- A clog that returns within months of being cleared
- Soft, wet or unusually green ground along the route of the lateral
The pattern matters as much as the symptom. A blockage that returns on roughly the same schedule every year is a root problem, and no amount of clearing changes the crack the roots are coming through.
Our Drain Cleaning Services in Rochester and Monroe County
We match the method to what is actually in the pipe, which is the whole reason our drain cleaning starts with a camera before anything substantial gets quoted.
Drain cabling
Clears an isolated clog in a branch line and cuts an initial path through a root mass so the camera can pass.
Root cutting
On a root-blocked clay lateral we use a cutting head sized to the pipe, which clears the mass and cleans the joint face instead of boring a hole through it.
Hydro jetting
Cleans the pipe wall rather than opening a channel through the blockage. This is the answer where the problem is grease from a shared kitchen stack or scale inside cast iron.
Camera inspection
Shows the pipe material, where the blockage sits and whether the line is cracked, bellied or collapsed. On a Rochester lateral it also shows which joint the roots came through.
Is It a Drain Blockage or a Sewer Line Problem?
One fixture is a drain. Several at once, or anything coming up through a basement floor drain, is the main line.
The floor drain is the lowest opening in the system, so it overflows first when the lateral cannot carry what is going into it. If that is what you are looking at, stop running water and call us, because the washing machine and the shower are both adding to it. Sewer line cleaning clears the main itself, and a camera inspection afterwards tells you whether you are looking at an annual cleaning or a repair.
Worth knowing before you call anyone: in most Monroe County municipalities the homeowner owns the lateral out to the connection with the public main, which means the repair is your bill even where the pipe runs under the sidewalk. Camera footage showing where the defect sits relative to your property line is the evidence you need if the problem turns out to be the municipality’s.
Where We Clear Drains Across Rochester
We work throughout the city and Monroe County, including Park Avenue, the South Wedge, Corn Hill, Maplewood, Browncroft, Charlotte, the 19th Ward and Highland, along with Brighton, Irondequoit, Greece, Penfield, Pittsford, Webster and Fairport.
What is under the ground changes as you move out. The city neighbourhoods are pre-war with clay laterals and heavy tree cover, which is where the root work concentrates. The postwar suburbs sit on newer pipe but flatter ground with their own settlement and fall problems. Our plumbers work across both, and the recommendation you get reflects which of those your house is.
Our Rochester team of technicians operates from a location in the area, so the plumber who comes to your home is local to it.
Why Homeowners Trust Reimer for Drain Cleaning in Rochester
We have been working on plumbing in this state since 1921, and across more than 13,764 Google reviews the thing customers mention on drain work is that we found the reason rather than just clearing the line.
Every plumber who comes to your door is licensed, certified and background checked, and you approve the price before we start. We carry cabling, jetting and camera equipment on the same visit, so a job that turns out to need more than a cable does not become a second appointment next week. Where a pipe leak or a structural fault is behind the blockage, we deal with that too.
Everything we do is backed by our 100% satisfaction guarantee.
Schedule Drain Cleaning in Rochester Today
If your line blocks every spring, this is the year to find out why instead of booking the same clearing again.
Call Reimer to schedule drain cleaning in Rochester or anywhere across Monroe County, or book online and we will confirm your arrival window. If water is backing up into your home right now, stop running water and tell us when you call so we can treat it as an emergency.
At Reimer, we’ve refined our techniques since 1921 to tackle even the most stubborn clogs efficiently.
Why do tree roots keep blocking my sewer line?
Roots enter through a crack or an open joint in the pipe, usually in older clay tile. Clearing removes the root mass and restores flow, but the opening they came through is still there, so they grow back. Stopping it permanently means repairing the joint.
How often should a Rochester sewer line be cleaned?
A line with no root intrusion often never needs it. A lateral running under mature street trees commonly needs root cutting every year or two, and a camera inspection tells you which of those you have.
Why does my drain back up during heavy rain?
Older parts of the city run combined sewers carrying stormwater and wastewater in one pipe. When the main fills during a storm, a lateral that is already partly blocked stops draining into it.
Can hydro jetting remove tree roots?
It removes the root mass and cleans the joint face, which buys considerably longer than cabling alone. It does not seal the crack the roots grew through, so a line with real root intrusion still needs repair to stop them returning.
Who is responsible for the sewer lateral, me or the city?
In most Monroe County municipalities the homeowner owns the lateral out to the connection with the public main, including the section under the sidewalk. The municipality owns the main itself.
Do you clear drains outside the city of Rochester?
Yes, throughout Monroe County, including Brighton, Irondequoit, Greece, Penfield, Pittsford, Webster and Fairport.
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Maintenance Plans
Since 1921, our team of Western NY’s top notch service specialists have been serving the area and caring for thousands of customers. At Reimer, we do everything in our power to ensure that your home comfort system works efficiently and effectively every time you turn it on.
- Multi-Point System Inspection
- Calibrate System for Efficiency
- Ensure Proper Airflow
- Maintain System Warranties
- Reduces Unexpected Breakdowns
- Evaluate Filtration & Indoor Air Quality
- Routine Maintenance Leads to Reduced Utility Bills and Extends the Life of your System(s)
Take Charge of Your Home’s Plumbing Health Today
A smoothly functioning drain system is essential to your home’s comfort. From morning showers to evening dishwashing, clear drains keep daily routines flowing without interruption. Keeping homes running since 1921, Rochester homeowners have trusted our expertise for reliable, effective drain clearing solutions that address both immediate concerns and prevent future issues.
Our technicians arrive promptly, diagnose accurately, and implement lasting solutions using advanced equipment that DIY methods can’t match. We take time to educate you on preventing recurrence through proper maintenance practices. Day or night, we’re there in rhino time, ensuring your plumbing stays in top shape.
Don’t let drain problems disrupt your daily life. Whether you’re facing a slow drain, complete blockage, or want to prevent future issues, Reimer to the rescue! We deliver the exceptional service that has built our reputation over the past century.
Take charge of your home’s plumbing health today. Contact Reimer at (585) 357-0443 to schedule your repair service.
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