Winter Weather Alert - HVAC, Plumbing, & Electrical Emergency Crews on Standby.
Serving Buffalo (716) 302-4009 , Rochester (585) 308 - 4009 & Albany (518) 978 - 4009. Call us now!

Total reviews: 13239 | Average rating: 4.9

5

Last minute plumbing (frozen pipe) call – timely knowledgeable service

5

Reimer was able to accommodate same-day service. Zana Aziz was very Knowledgeable and Professional. He got my hot water and boiler system running efficiently.

5

I cannot recommend this company and the technician, Milan, highly enough! I was worried about a possible leak impacting my flooring and both Milan and Mike were highly knowledgeable, friendly and thorough. If I ever have any other concerns they will be the first people I call.

5

Our service was great. He was very knowledgeable, friendly and repaired our furnace quickly.

5

Nathaniel the technician did a great job, thoroughly investigated and explained every step of the process.

5

Quick and efficient work

5

Service tech Zana did a great job, showed and explained everything, went a little above and beyond on a small bonus fix in the condensation line, and discussed the plan forward. Highly recommended!

5

Nick Matos is an EXCELLENT technician. I would recommend him for any repair you need done. He is very professional and knows his stuff.

5

We are very pleased with our new furnace. Justin was great to work with. He arrived on schedule and had everything needed for the installation. Justin is extremely knowledgeable and very good at his job! The whole installation was smooth from start to finish. Thank you!

5

Rob was super responsive (same day) and very personable and knowledgeable. Would welcome him back to work on any future issues.

5

Joe was very friendly, knowledgeable, and professional while performing a much needed routine maintenance on our furnace. Top notch service.

5

James Repair representative for Reimer HVAC co was very professional and on time and explained to me while fixing the process on what’s happening with furnace and made sure that before he lefted was working properly and heat for my family. Blessings for that and Supervisor Mr. Mike while he was on the phone trying to figure it out with James as well. Keep up the good work and service.

5

Scott was so kind! Very knowledgeable and very straight forward with us. We appreciate all his options that he provided to us. I can’t recommend Reimer enough!

5

Joe was very helpful, very knowledgeable and took the time to answer all my questions and discussed all our options I will be discussing this with my wife and then make our decision

5

John Polizzi came out for emergency electrical work after a circuit blew and outlets started sparking. I was very stressed but John was super empathetic, explained everything clearly, offered multiple solution options, and even helped troubleshoot our heating issue caused by the surge. Professional, knowledgeable, and truly caring—highly recommend.

5

James was awesome! Knowledgeable, friendly, and honest. Diagnostic today, will replace part in the next day or two.

5

This is a different review. During the storm of Jan. 2025 we had a water pipe burst. Jared, with Reimer Plumbing, responded quickly and fixed the issue quickly and competently. Very happy, will use again!

5

Will was super nice and thorough . Came to check our furnace as it was not blowing heat out very well. Explained eveything in detail . Very happy with his service !

5

Michael asked questions, examined the situation, then diagnosed the problem.

5

Same day call out and fix, thank you !

5

Christopher reimer is an excellent workers f extremely respectful thank you

5

Drew and Ryan came over to get our furnace humidifier working again. They were friendly, explained what was wrong and had it working again in a few minutes.

5

I will use your service again because of Nate Bellis. He was easy to talk to, took his time explaining the issues to me and got my furnace working quickly!

5

Evan was great – he was super knowledgeable and very personalable

5

Devinn did a great job, was fast and efficient, and was very helpful!

5

Will, my technician, was pleasant, professional and efficient. He helped resolve an issue with frozen pipes. His approach was direct and informative. I would highly recommend Reimer and particularly Will.

5

These guys are excellent. I realized a tax break was expiring on 12/31 to install a water heater/heat pump. I called them on 12/30 and they were able to come in and do a big, 8 hour job on new year’s eve with one day’s notice. Not only that, when they got there, they discovered a leak in the basement we were not aware of, stopped it, cleaned up and fixed the underlying cause as well. Really exceptional service, not cheap but u get what u pay for.

5

It was a pleasure to meet Drew as he was friendly and professional. If needed in the future will definitely give Reimer and Drew a call again.

5

Keith was fantastic- diagnosed and fixed the issue quickly

5

Senior Tech Andrew was amazing. He even tried to help my brother with the show blower while waiting for credit approval.

5

I would like to recommend Rob for his outstanding work and professionalism. He is extremely knowledgeable, clearly takes pride in his craft, and took the time to explain everything thoroughly, which made the entire process smooth and reassuring.

5

Drew was excellent! He gave us a great deal, took care of (and thoroughly explained) the issue, and let us know what future maintenance we will need down the road.

5

Great service! Chris was very knowledgeable and professional. Would definitely use again.

5

My furnace gave out on the coldest and snowiest day of the year and Todd arrived the same day for an emergency call. He was extremely knowledgeable and was able to get my system back up and running. This was my first time using Reimer and was very impressed with their services. I will be using them for all maintenance moving forward!

5

They were near, punctual and efficient-what else can I ask for

5

I had a blown water line with the nasty winter storm. The tech was able to come out in a timely manner and was able to quickly and efficiently repair the break and get water restored to my house. He was curtious and professional and I am extremely grateful for the repair

5

Fast service when I needed it most! Joe Strange, our technician, was knowledgeable and friendly. He diagnosed and fixed the problem asap. My new go to HVAC place.

5

Steve explained options thoroughly…yet in a way we could fully understand them.

5

Will was so great to come out on a Sunday during a storm to change out the water heater. Definitely knew what he was doing, letting us know every step of the way and kept working until all complete. Thanks so much. We really appreciate the “Hot Water”

5

Joe Tumminelli is the best! We experienced a slow drain and he came out and not only got things opened up, but while doing so, discovered further issues. We are very happy with the service he and the team provided. So much so, that they are going to return and make sure we will be set up better for the future! Thanks so much for all your hard work, Joe! We appreciate it sincerely.

5

Excellent customer service!

5

Adam although he was not able to help me he got me in touch with a company that could and was very kind and understanding and I appreciate all the effort he put in trying to help me

5

Nick did an awesome job troubleshooting is this bad winter storm

5

Can’t thank Reimer 24 hr plumbing enough for helping me out in a snow storm!!! Dan, the service provider was very professional, polite and cleaned up everything when finished.

Definitely would highly recommend!!

5

Great service very honest service

5

Andrew was extremely knowledgeable and helpful throughout the entire process.

5

If I could give 10 stars I would!!!

Dan delivered an absolutely outstanding experience from start to finish. His level of professionalism, attentiveness, and genuine care for us as customers was truly remarkable. He took the time to explain everything with patience and clarity, making sure we felt completely informed and comfortable every step of the way. His depth of knowledge was unmistakable, and it’s clear he not only excels at what he does but sincerely loves his work. That kind of passion is rare and made a lasting impression on us. Dan is an extraordinary representative of Reimer and an invaluable asset to the company. We are beyond grateful for his exceptional service (especially in this snowstorm!). Thank you Dan!!!!

5

He was detailed about work that needs to be done. Estimate was given today with repairs to be done in a couple days.

5

Great experience. My new go to place

5

Shawn was knowledgeable and professional. Did great work and had good suggestions for the future. We will call him again.

  • $50 Off

    Any Repair over $200

    Cannot be combined with other offers or memberships. Must be presented at time of proposal. Some exclusions may apply. Offers expire 03/31/2026

    Cannot be combined with other offers or memberships. Must be presented at time of proposal. Some exclusions may apply. Offers expire 03/31/2026